About Research Square
Research Square Company, a five-time INC 5000 award winner, exists to make research communication faster, fairer, and more useful. Through our industry leading preprint platform, Research Square, research promotion tools, and AJE’s comprehensive suite of manuscript preparation services, we are proud to have supported over 2.5 million authors in 192 countries since our founding in 2004. Across all sides of our business, our team of former researchers and publishing industry professionals truly understand the importance of sharing research results with the world. By helping researchers communicate their work more effectively, we accelerate the pace of global discovery and advancement.
What we will expect from you once you’re here
Team Managers (TMs) set the benchmark for culture and performance leadership. They are exemplary models of RS culture and demonstrate outstanding leadership, management, and accountability (LMA) over their team of individual contributors. TMs learn to use professional management concepts and apply company policies and procedures to resolve routine issues. They grasp key concepts in change management and employee development and are responsible for managing the capacity of their direct reports. They use their experience in the delivery of at least one Research Square service and their experience and strengths in personnel management to lead their team to high-quality, high-service, and on-time product delivery. TMs participate in hiring, training, and developing the right people in the right seats and are directly accountable to the Quality, Service, and Workload Management (QSW) success metrics for their team. They also participate in the establishment and execution of our operational strategy.
In addition, the Team Manager of the Processing team will be responsible for conveying company-level decisions and providing context about these decisions with a particular focus on product, operations, customer service, and engineering changes that require modification of Processor work or practices. Team managers in Operations also gather input and feedback on processes and protocols from their teams to inform division- and company-level decisions. They are attentive and responsive to team member needs. A strong understanding of operations as a practice and the operations involved in delivering Editing products will be a critical factor for success in the Processor TM role.
Experience you will need
What the Editing Service TM delivers:
Academic and Professional Qualifications
The starting, non-negotiable, salary up to $55,000 based on experience.
Working at Research Square Company
Our team embraces and fuels change, fights for simplicity, invests in customers’ success, and applies a data-driven approach to continuously improve and magnify our impact. We have developed tools and services that have been adopted by major international publishers to improve the publishing experience for their authors.
We are a high-growth, family-friendly, and mission-driven company that regularly wins awards for our workplace culture, pace of growth, and innovations. Our organization is casual and flexible while also being stimulating and dynamic. We have a results-focused work environment.
Research Square Company’s policy is to provide equal employment opportunity in all its employment practices without regard to race, color, religion, sex, national origin, citizenship, ancestry, marital status, protected veteran status, military status, age, individuals with disabilities, sexual orientation, or gender identity or expression or any other legally protected category. Applicants for US-based positions with Research Square must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire.
Research Square supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email Recruitment@researchsquare.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.